Photo Guide

Size guide:


Here are a few tips to make sure your photo works best:

• Good lighting is key! Natural daylight is the best (outdoor photos work great).
• Take the photo at your pet’s eye level.
• Your pet doesn’t need to be looking directly at the camera.
• A close-up shot helps us capture all the unique details of your pet’s face.
• Make sure the photo isn’t blurry.
• Check that all important features (like ears!) are in frame—if something is missing, we can’t add it.
• Lighting affects fur color, so make sure your photo shows the true color of your pet’s coat.

We have a team that reviews photos when orders come in. If there’s any issue with your photo, we’ll let you know right away via email.
If we need a new photo from you, please be aware that it could delay your order by a few days.

Examples of Great Photos:

Examples of Bad Photos:

Important: If we inform you that your photo might not give the best results and you choose not to send a new one, we can’t offer a refund. It’s up to you to make sure you’re happy with the photo you send us.

Note: All the examples you see on our website were created using high-quality photos!